An independent global firm specializing in private markets, we boast over four decades of experience and manage assets exceeding $106 billion, as of December 31, 2022. Our integrated platform seamlessly connects clients to a wide range of global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit opportunities.
Experience: 10+ years in leading technology and business process change efforts, including managing multiple projects with executive stakeholder management. Financial Services industry experience preferred.
Additional Skills: PMI Certification, Agile Scrum Master Certification, Six Sigma Blackbelt certification required; ADKAR (or equivalent) change management certification a plus.
Reports to: Managing Director – Enterprise Continuous Improvement
Job Function: The Director of Continuous Improvement is responsible for establishing, managing, and maturing the Continuous Improvement and Change Management programs for the organization. This includes partnering with the Head of Enterprise Continuous Improvement to establish and implement the program, measure success, and establish key performance indicators and executive-level dashboards. The Director also ensures sustained changes post-project and establishes change management methodologies.
Job Skills and Abilities:
- Extensive experience in developing Continuous Improvement programs, including Six Sigma DMAIC and Lean.
- Proficiency in establishing and managing enterprise-level key performance indicators and routines.
- Strong program management skills, influencing senior executives, and delivering results.
- Excellent communication and interpersonal skills, with the ability to communicate effectively at all levels.
- Experience in managing projects in both waterfall and Agile methodologies.
- Knowledge of business process automation and digitization preferred.
- Can-do attitude, persistence, and expertise in Six Sigma DMAIC and Lean methodologies.
- Ability to thrive in demanding multi-tasking environments.
- Collaborate with business areas, project managers, technical teams, and vendors to define project priorities, scope, and resource requirements.
- Develop executive steering committee materials, dashboards, and key performance indicators.
- Create and manage project plans, specifying goals, strategy, risks, and resource allocation.
- Ensure project deliverables align with company project management methodologies.
- Identify potential stakeholder risks and resistance points, developing mitigation plans.
- Establish standards and procedures for project reporting and documentation.
- Lead change and stakeholder management, influencing senior leadership.
- Assign tasks, responsibilities, and drive accountability among project team members.
- Provide leadership and direction to incorporate change management into project plans.
- Act as a coach to executive leaders acting as sponsors.
- Ensure adherence to change management practices and sustainability of implemented changes.